Customer Service Planet Fitness

With over 1,000 Planet Fitness clubs in the United States and Canada, it’s no surprise that the company has earned an enviable reputation for providing fantastic customer service to its members. As with all customer service jobs, however, it’s not as easy as it looks! Here are some tips on how to become a customer service rockstar at Planet Fitness so you can help keep the company’s track record strong.

Ways to Stand Out as a Planet Fitness Employee

1. It all starts with a smile—customers should feel welcome as soon as they walk through the door.
2. Greet each customer by name if you can—it makes them feel appreciated.
3. Be willing to go the extra mile—if a customer needs help with something outside of your normal job duties, do your best to accommodate them.
4. Be patient—some customers may not be familiar with how things work at the gym, so it’s important to take the time to explain things clearly.
5. Be friendly and positive, even if the customer is having a bad day—you never know when a kind word will turn their day around. 6. Learn everything there is to know about our new memberships and pricing plans so that you are able to educate people on what is available.
7. Always say yes—if someone asks for an equipment adjustment or help locating a machine, don’t just point them in the right direction, give them a hand! These little touches make such a big difference in our members’ experience at Planet Fitness. As a member of the team, there are many ways to stand out – no matter where you’re stationed at the club. Whether you’re working out on the floor or behind the front desk, always remember that a happy member equals repeat business and we want everyone who walks through our doors to have a fantastic experience every time. From the moment they come in, greet them with a smile, ask them if there’s anything else you can do for them, and thank them as they leave. We think this attitude will set you apart from other fitness clubs because of our awesome fitness community vibe. With that said: Welcome to Planet Fitness!

Tips for Attending an Open House

An open house is an event where people interested in buying or selling a home can come and tour the property. Here are some tips for attending an open house:
1. Get there early. This will give you time to talk to the real estate agent without feeling rushed.
2. Ask questions. The more you know about the property, the better informed you’ll be when making a decision.
3. Take your time. There’s no need to rush through the open house. After all, you’re making a big decision!
4. Pay attention to your gut feeling. If something doesn’t feel right, trust your instincts and move on.
5. Bring a friend or family member. One of the most stressful aspects of purchasing a home is that you might not know what questions to ask. Having someone else with you who has gone through this process before can make it easier.
6. Be polite. A good rule of thumb is that if you don’t have anything nice to say, then don’t say anything at all. Be courteous to other attendees. Smile and shake hands with everyone you meet during the open house. Introduce yourself to those who may not know you yet. Help answer any questions they may have as well as those you may have about the property. When it comes down to negotiating price, remember that every dollar counts so try not to get too aggressive (unless they do first). It never hurts to ask for any extras like furniture, appliances, etc., either.
Planets fitness customer service billing should always take into account how much their potential client is worth before speaking negatively about them or their product or service – even if they deserve it! Planet fitness customer service planet should know their customers and products inside out so they don’t end up with angry clients- unless they want angry clients, which many times means having plenty of business coming in. Customers hate having to repeat themselves over and over again while planet fitness personnel handles other issues because this just wastes their time. Planet fitness staff must show understanding when handling unhappy customers because complaints could arise from anywhere; equipment being broken, unsupervised children playing unattended around the gym, waiting for help at the desk…etc. You could also offer services or discounts just to keep your customers happy! Planet fitness billing customer service planet needs to always follow the golden rule. They should treat others as they would like to be treated. They should stay calm and reasonable no matter what type of issue arises, even if it’s directed towards them. Planet fitness personnel must find ways to maintain control by not allowing emotions such as anger or fear interfere with their ability to problem solve. Planet fitness customer service planet needs to think outside the box when things get tough instead of following routine policies set by other companies because each company is different and offers different types of solutions that may work better for one person than another.

Ways to Get Recognized as Part of the Planet Fitness Team

1. It all starts with a great attitude! Greet every customer with a smile and try to be as friendly and helpful as possible.
2. Be efficient and organized when completing tasks so that you can help customers quickly and efficiently.
3. Pay attention to detail so that you can answer questions accurately and thoroughly.
4. Be patient with customers, even if they are frustrated or angry. Listen to their concerns and do your best to resolve the issue.
5. Be proactive! If you see something that needs to be done, do it without being asked. This shows that you care about your job and the gym as a whole.
6. Offer suggestions on how customers can improve their experience at the gym or with our services. Suggestions like this go a long way in making customers feel cared for and valued.
7. Use open-ended questions that will allow the customer to tell you what they need. For example: I know sometimes Planet Fitness staff members don’t get things right 100% of the time – please tell me what we’re doing wrong.
8. Smile, listen, ask good questions, offer solutions – in other words, give them everything they need to feel satisfied with their service from Planet Fitness! 9. Thank the customer for taking the time to share their feedback and make sure they have an opportunity to express any last thoughts before ending the conversation.
10. End by saying It was nice speaking with you! and provide your name, contact information, and role (in case there is ever any confusion). Try not to talk too much; let the customer do most of the talking. The more information you gather, the better equipped you’ll be to handle future issues. Sometimes customers just want someone to listen, so remember that people want different things in order to feel satisfied. Not everyone wants the same thing out of their customer service interactions. Just because someone isn’t happy doesn’t mean you did anything wrong. One important thing to remember is that no matter what’s going on, stay calm and coolheaded. Planet Fitness prides itself on offering excellent customer service – there’s no reason for anyone else to take over and lose control during these interactions. When discussing sensitive topics such as billing problems, complaints about facilities, or comments about management practices, use neutral language and work collaboratively towards finding solutions instead of attacking the person in charge. Finally, always maintain high levels of confidentiality during these conversations so nothing gets shared unnecessarily. Make sure you protect personal data and customer records. We recommend bringing a note pad so that you can write down the details of each interaction. You may also find it useful to bring up any updates or changes with other team members after each conversation. This helps to keep everyone informed and able to act accordingly if needed. Planet Fitness offers a variety of jobs that vary in level of responsibility and requirements. There are options for part-time, full-time, evening, and weekend positions.
Planet Fitness offers competitive pay with medical benefits and a 401k program.
Planet Fitness has been ranked one of the top ten companies to work for in the country year after year.
For those who enjoy working outdoors, Planet Fitness has plenty of opportunities in the gym or office!
You can find Planet Fitness on Facebook as well as Instagram! On Facebook, you can find general announcements and specials. On Instagram, you can find photos of current events and the gym in general. You can also follow Planet Fitness on Twitter for up-to-date announcements.
Planet Fitness is committed to providing the best customer service experience possible – as a member of the Planet Fitness team, there are a lot of ways that you can help!

Things Employees Love About Working at PF

1. The people you work with quickly become like family. 2. You get a free membership to the gym. 3. The company is always expanding, so there are plenty of opportunities for growth and advancement. 4. You get to help people reach their fitness goals every day. 5. The company culture is fun and upbeat. 6. You receive ongoing training and development opportunities. 7. You get discounts on fitness gear and supplements. 8. Our management team is involved in all aspects of the business and they take time to coach employees one-on-one. 9. There’s no dress code or age requirement. 10. There’s never a shortage of coffee! Planet Fitness has some of the best customer service representatives because they’re so committed to being there for everyone who walks through our doors. We offer 24/7 phone support and easy online chat access via our website. When it comes to billing, we do everything possible to make it as convenient as possible for our members by giving them a variety of options: auto debit from bank account, credit card billing, monthly payments (by mail), one-time payment by check or money order , pre-authorized member deductions, pay-as-you go
What Planet Fitness Employees Like Best About Working Here: 3. Management is understanding when personal issues come up and will adjust schedules accordingly to help out employees during those times. 4. Planet Fitness has an open door policy where anyone can walk into any location at any time without having an appointment or an ID badge – just ask! We’ve been recognized by Fortune Magazine as one of the 100 Best Companies to Work For five years running, and Employee Choice Awards named us the Company of the Year. Planet Fitness may be more affordable than other gyms around town, but what really sets us apart is that we’re not just low cost; we also have great value. As far as customer service goes, Planet Fitness has some of the best reps around because they care about helping our members achieve their health and fitness goals. They love working here because it allows them to have flexible hours and pursue different interests outside of work while still feeling appreciated for their hard work. Planet Fitness offers competitive wages across positions plus generous benefits including 401(k) retirement plans and medical coverage starting on day one – even if you’re part-time! No matter your interests and skill set, Planet Fitness has something for you. From promotions to merchandising, information technology to payroll – Planet Fitness provides employees with multiple paths to success. In addition to outstanding career opportunities and salary potential, we offer amazing incentives such as childcare assistance and tuition reimbursement. If this sounds like a great place to call home and put your best foot forward every day, apply today!
So if you’re interested in taking your skills of dealing with customers to the next level, explains Fran Brown – Chief Happiness Officer of Planet Fitness— we want YOU! Planet Fitness is currently looking for customer service rockstars to join our team. You’ll have the opportunity to interact with members and help them meet their fitness goals, plus you’ll get a free membership to Planet Fitness as well as a host of other perks. Interested? Keep reading for an overview of our requirements and how to apply. Requirements: Be 18 or older Have excellent customer service skills Be outgoing, energetic, and personable Be able to work weekends, nights, holidays and some holidays or stay on-call Be able to work independently and as a team player

Moments When I First Got Hired by PF

1. I was so excited to be hired by Planet Fitness! 2. I remember my first day on the job and being so nervous. 3. I quickly learned the ropes and became more comfortable with each passing day. 4. One of the things that I love most about my job is interacting with our members. 5. Hearing their stories and helping them reach their fitness goals is truly gratifying. 6. I feel like I really make a difference here, and that’s what makes me love coming to work each day. 7. Knowing that I am part of a company that cares about its members and employees makes me proud to be a part of the Planet Fitness family! I’ve been in customer service for over 12 years now, and Planet Fitness has been the best experience of my career. From day one it felt like I was meant to be here, which may sound cheesy but it’s true! The atmosphere is very welcoming and inviting, there are plenty of opportunities to grow both professionally and personally, we have a great team atmosphere- everyone helps out where they can- and I’m happy knowing that Planet Fitness cares about us as much as we care about our members. It’s an amazing place to work! If you’re looking for an environment where your hard work is appreciated and you have the opportunity to do rewarding work while making a difference in people’s lives then come join Planet Fitness! We are always hiring new staff, so please stop by the store or give us a call if you’re interested in joining our crew. As a PF trainer I get the privilege of working with many different types of people from all walks of life. Planet Fitness provides a safe and judgement free zone for all sorts of people, whether you’re looking to lose weight, build muscle, improve flexibility or any other goal! Plus did I mention we offer full time benefits? As an employer Planet Sports values our employees- last year we donated $5 million to non-profit organizations just because we wanted to show how grateful we were to have such awesome workers. So next time you walk into Planet Fitness remember: You’ll never regret visiting planet fitness customer service planet fitness billing planet fitness customer service telephone number planet fitness customer service email planet fitness customer service number planet fitness billing customer service planet fitness customer service telephone number planet fitness customer service email planet fitness customer service number

Planet fitness corporate customer service number

Are you looking for a customer service job that will help you get in shape? If so, then you should consider working for Planet Fitness. As a customer service representative for Planet Fitness, you will be helping our members with billing and other inquiries. You will also be expected to handle customer complaints in a professional and courteous manner. Planet fitness has developed an excellent training program that is designed to provide you with the skills necessary to become a top-notch customer service representative. It is important that every member feels welcome when they walk into Planet Fitness. We want all of our members to feel as if they are part of the Planet Fitness family! That’s why we have such wonderful customer service representatives on staff to greet them and answer any questions or concerns they may have. In addition, we have many different opportunities available for those who would like to join Planet Fitness. Our corporate jobs include roles such as finance analyst and human resources specialist which would offer you plenty of challenges!
If you are interested in becoming a member of Planet Fitness corporate team, please contact us today! We look forward to hearing from you soon. Thank you again for your interest in Planet Fitness! We hope to hear from you soon. Please don’t hesitate to contact us if you have any further questions. Thank you for visiting Planet Fitness!

Planet fitness online customer service

Are you looking for a customer service job that is both fun and rewarding? If so, then you should consider a career in the customer service department at Planet Fitness. Here, you will have the opportunity to help members with their billing questions, cancellation requests, and general inquiries. You will also be able to assist them with using the self-service machines and equipment. In addition, as a Planet Fitness online customer service representative, you will be responsible for monitoring gym floor activity. You may need to provide assistance when necessary or remove disruptive individuals from the premises. Finally, you will use your knowledge of Planet Fitness membership plans and pricing structures to recommend an appropriate plan for each member’s needs. As a Planet Fitness online customer service representative, you will enjoy flexible hours and competitive pay.
A Great Place to Work
Planet fitness’ mission statement: We want people to come here, get fit, get healthy – and have fun doing it! Our goal is for Planet Fitness® clubs to be the hottest place on earth – where people of all shapes and sizes can take care of themselves by getting regular exercise, eating right and getting support by those who understand what they’re going through . Planet Fitness has always been about encouraging our members to lead healthier lives, helping them feel better about themselves, inspiring a sense of community among our different generations and building relationships through encouragement and camaraderie. Planet fitness was created out of founder Mike Grondahl’s own experience trying to find a workout program that would meet his particular needs. With many other health clubs catering only to athletic men under age 30, Mike had trouble finding one that he felt comfortable attending until he found the little blue planet. After 12 years operating its first club in West Des Moines, Iowa, Planet Fitness opened its 1000th club on November 13th 2010 – making it the fastest growing health club company in history. Since 2000, Planet Fitness has grown from 1 to more than 900 locations across 35 states and Puerto Rico. There are no contracts, sign-up fees or initiation fees. Memberships include free access to tanning and group fitness classes such as Yoga, Pilates, Spinning and Cardio Theater. Planet Fitness offers hassle-free customer service available 24/7 via telephone and email, plus onsite customer service representatives at every location.
What does this mean for you? Consider a career in Planet Fitness online customer service! Planet Fitness wants to make sure you’re a satisfied customer. Their philosophy is based on convenience, affordability, and friendliness. They want you to reach your goals and succeed in attaining them! Planet Fitness is happy to offer free membership (and there are no penalties if you cancel!) along with 100% satisfaction guarantee. So why not stop by a local Planet Fitness today and try it out for yourself?